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-rw-r--r--src/sections/experience.tex28
1 files changed, 11 insertions, 17 deletions
diff --git a/src/sections/experience.tex b/src/sections/experience.tex
index 7e6e418..34501ed 100644
--- a/src/sections/experience.tex
+++ b/src/sections/experience.tex
@@ -11,35 +11,29 @@
\end{itemize}
}
-\cventry{2016--2016}{IT Technician}{Craig Industries, Inc.}{Quincy, Illinois}{}
+\cventry{2013--2014\linebreak 2016}{IT Technician}{Craig Industries, Inc.}{Quincy, Illinois}{}
{
- \emph{Returned to previous position}
+ \begin{itemize}
+ \item Worked with the IT Director to solve crises involving production systems
+ \item Deployed and operated server and network infrastructure
+ \item Identified and streamlined operational inefficiencies
+ \end{itemize}
}
\cventry{2015--2016}{Customer Consultant}{Eagle Technologies Inc.}{Quincy, Illinois}{}
{
\begin{itemize}
- \item Worked with customers to find both hardware and software solutions to best fit their needs
- \item Assessed hardware and software issues to determine the best course of action
- \item Managed product inventory and stock of the store's front end
+ \item Assessed customer's needs to provide best fit solutions
+ \item Triage hardware and software issues
+ \item Sourced and managed retail product inventory
\end{itemize}
}
\cventry{2015--2015}{Geek Squad}{Best Buy Co. Inc.}{Quincy, Illinois}{}
{
\begin{itemize}
- \item Repaired both hardware and software issues of a wide range of devices
+ \item Repaired both hardware and software issues on a wide range of devices
\item Coached clients in 1-on-1 sessions
- \item Assessed hardware and software needs of customers to provide them with best fit solutions
- \end{itemize}
-}
-
-% TODO feat: add tech stack and servers/server system
-\cventry{2013--2014}{IT Technician}{Craig Industries, Inc.}{Quincy, Illinois}{}
-{
- \begin{itemize}
- \item Worked with the IT Director to quickly solve a wide range of problems in production
- \item Handled deployment of various server and network infrastructure
- \item Identified and developed solutions for areas of inefficiency
+ \item Assessed customer's needs to provide best fit solutions
\end{itemize}
}